Info, Shipping & Returns
About your drawing
Unless described as the original, your drawing is supplied as a limited edition pen and ink drawing, one of 150 prints, individually numbered and signed by hand.
All drawings are produced using only pigment ink and archival quality paper which together helps prevent fading and discolouration. As is common with most artwork I recommend displaying out of direct sunlight and damp to keep it in tip top condition.
You can choose to have the print on its own or mounted ready to be framed.
S I Z E S
Print sizes are based on paper size not drawing size. Whilst every care has been taken to provide accuarte measurements they should be used as a guide only. I advise only purchasing frames once you are in receipt of your artwork.
S H I P P I N G
To ensure your purchase arrives in the best possible condition, all drawings are supplied in an eco-friendly compostable sealed wrap to protect from any moisture in transit. Your print is then secured in flat, stiff packaging to protect from creases and curling.
All orders are posted out via Royal Mail insured post. All drawings – both originals and limited editions are sold with a Certificate of Authenticity.
Please allow up to 5 days for delivery.
R E T U R N S
Orders can be cancelled before the work has been shipped, to cancel orders please contact me by email confirming your name, email address and order number.
Once the print has been shipped, you can request a refund within 14 days following delivery. I can only process refunds once the work has been returned to me in its original condition. Please note that postage and packaging costs will not be refunded.
Unfortunately, commissioned drawings are not eligible for return or a refund once dispatched.
L O S T O R D A M A G E D
In the unfortunate event that your artwork is damaged in transit or lost, please contact me to let me know so I may resolve for you as swiftly as possible.
In the event of damaged artwork, contact me within 48hrs of delivery. Please let me know by email including photos of the packaging (preferably before opening) and of any damage to the drawing. The more photos I have, the easier it is for me to claim any losses through royal mail. Damaged items should be returned to me at:
75 Church Road, Saughall, Chester CH1 6EW
On receipt of I will replace the artwork within standard delivery time frames. Should I be unable to replace the drawing, I will arrange a refund.
If you have any further question please contact me at [email protected]